Press Releases
03.04.10 Leading Analysts And Key KANA Customers To Speak At The KANA Customer Summit
12.23.09 ACCEL-KKR Closes Acquisition Of KANA Assets And Liabilities
10.27.09 KANA Assets and Liabilities to be acquired by ACCEL-KKR
10.20.09 KANA Enhances Social CRM Capabilities Of KANA 10 Through Baynote’s Collective Intelligence Platform
10.19.09 Service and Support Industry Honors KANA as a Recognized Innovator
08.20.09 KANA Response Helps Customers with PCI Standards
07.27.09 KANA Creates New Consulting Services Unit To Maximize Service Experience Management Opportunity
06.30.09 WaveMaker Helps KANA Revolutionize Customer Service
06.30.09 KANA Introduces New Era Of Customer Service With KANA 10
06.19.09 XEROX Wins SSPA STAR Awards With Help From KANA
05.19.09 KANA Software Names Jay Jones as Chief Financial Officer
05.03.09 KANA to Spotlight the Utility of IBM SOA Industry Frameworks at IMPACT 2009 Smart SOA Conference
04.14.09 The Carphone Warehouse Receives KANA Summit Award for Peak Achievement in Customer Service
04.07.09 KANA Software Named a Service Leader by CRM Magazine for the Third Consecutive Year
03.26.09 KANA and IBM to Bring Next-Generation Customer Service Solution to Market
03.19.09 Com Hem to Enhance Customer Service with KANA Software
02.25.09 KANA Honored by KMWorld Magazine as one of the “100 Companies That Matter in Knowledge Management”
01.30.09 KANA Receives Product of the Year Award from Customer Inter@ction Solutions® Magazine
12.01.08 KANA Recognized by Leading Industry Publications for Innovation, Growth, and Customer Impact
10.30.08 Independent Research Firm Names KANA a Leader in Interaction-Centric Customer Service Software Evaluation
10.29.08 Barclays chooses KANA to provide UK customers with safe, secure online communication
10.17.08 Leading Analyst Dr. Natalie Petouhoff to Speak at 2008 KANA Customer Summit
10.15.08 Leading Companies to discuss customer service strategies and best practices at KANA Summit
10.02.08 Target Selects KANA to Enhance In-Store Customer Experience
09.15.08 KANA Webinar to Address Optimizing Search for the Customer Service Environment
08.01.08 KANA Software to Present at RBC Investor Conference
08.01.08 KANA Software Names Charles Isaacs Chief Customer Officer
07.10.08 KANA Wins 2008 CRM Excellence Award from Customer Interaction Solutions Magazine
06.23.08 KANA Webinar to Pinpoint Best Practices for Better First-Call Resolution
05.27.08 KANA Webinar Highlights Customer Service Best Practices in the Financial Services Industry
05.20.08 KANA Webinar Underscores Value of First Call Resolution
05.12.08 KANA Named a Service Leader by CRM Magazine
04.22.08 KANA Webinar to Discuss What Makes Web Self-Service Really Work
03.25.08 KANA Signs Seven Figure Deal with Fortune 100 Telecommunications Provider
03.19.08 KANA Webinar to Discuss the Secrets of Great Customer Service
03.17.08 KANA Embeds IBM Open Technology to Deliver Next-Generation Customer Service Solutions
03.17.08 KANA Software to Host Conference Call to Discuss Expanded Global Strategic Alliance with IBM
03.11.08 KANA Named to KMWorld’s “100 Companies That Matter in Knowledge Management”
03.10.08 KANA Webinar to Discuss ''Uncovering the DNA of Great Customer Service''
03.05.08 KANA Software to Attend Pacific Growth Equities Online & Mobile Business Optimization Conference
02.28.08 KANA Inks Multi-Million Dollar Deal with Fortune 100 Retailer
02.13.08 KANA Announces Upcoming Webinar Focused on ''Using Knowledge Management in the Real World''
02.04.08 More than half of UK banks, insurance companies and building societies fail to respond to online customer queries: New study from KANA and IBM
01.24.08 KANA Expands Education and Training Programs
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