Customer Care
Holiday Schedule
Please note the following holiday dates in 2009 for KANA offices. On these days, Standard Customer Care will not be available. To receive support on urgent (Priority 1) issues on these dates, consider purchasing a Premium Support agreement.
North America
Europe, Middle East and Africa
Asia Pacific
Japan
North America
| New Year’s Day |
Thursday, January 1, 2009 |
| Memorial Day |
Monday, May 25, 2009 |
| Independence Day |
Friday, July 3, 2009 |
| Labor Day |
Monday, September 7, 2009 |
| Thanksgiving Holiday |
Thursday, November 26, 2009 |
| Thanksgiving Holiday |
Friday, November 27, 2009 |
| Winter Holiday |
Thursday, December 24, 2009 |
| Winter Holiday |
Friday, December 25, 2009 |
Europe, Middle East and Africa
| New Year’s Day |
Thursday, January 1, 2009 |
| St Patrick's Day |
Tuesday, March 17, 2009 |
| Good Friday |
Friday, April 10, 2009 |
| Easter Monday |
Monday, April 13, 2009 |
| Bank Holiday |
Monday, May 4, 2009 |
| Bank Holiday |
Monday, June 1, 2009 |
| Bank Holiday |
Monday, August 3, 2009 |
| Halloween |
Monday, October 26, 2009 |
| Christmas Day |
Friday, December 25, 2009 |
| Bank Holiday |
Monday, December 28, 2009 |
| New Year's Day |
Friday, January 1, 2010 |
Asia Pacific
| New Year’s Day |
Thursday, January 1, 2009 |
| Bank Holiday |
Friday, January 2, 2009 |
| Coming of Age |
Monday, January 12, 2009 |
| National Foundation Day |
Wednesday, February 11, 2009 |
| Spring Equinox |
Friday, March 20, 2009 |
| Showa Day |
Wednesday, April 29, 2009 |
| Constitution Memorial Day |
Sunday, May 3, 2009 |
| Greenery Day |
Monday, May 4, 2009 |
| Children's Day |
Tuesday, May 5, 2009 |
| Marine Day |
Monday, July 20, 2009 |
| Respect for the Aged Day |
Monday, September 21, 2009 |
| Bridge Public Holiday |
Tuesday, September 22, 2009 |
| Autumnal Equinox |
Wednesday, September 23, 2009 |
| Health Sports Day |
Monday, October 12, 2009 |
| Culture Day |
Tuesday, November 3, 2009 |
| Labor Thanksgiving Holiday |
Monday, November 23, 2009 |
| Emperor's Birthday |
Wednesday, December 23, 2009 |
| New Year's Day |
Friday, January 1, 2010 |
Japan
| New Year’s Day |
Thursday, January 1, 2009 |
| Bank Holiday |
Friday, January 2, 2009 |
| Coming of Age |
Monday, January 12, 2009 |
| National Foundation Day |
Wednesday, February 11, 2009 |
| Spring Equinox |
Friday, March 20, 2009 |
| Showa Day |
Wednesday, April 29, 2009 |
| Constitution Memorial Day |
Sunday, May 3, 2009 |
| Greenery Day |
Monday, May 4, 2009 |
| Children's Day |
Tuesday, May 5, 2009 |
| Marine Day |
Monday, July 20, 2009 |
| Respect for the Aged Day |
Monday, September 21, 2009 |
| Bridge Public Holiday |
Tuesday, September 22, 2009 |
| Autumnal Equinox |
Wednesday, September 23, 2009 |
| Health Sports Day |
Monday, October 12, 2009 |
| Culture Day |
Tuesday, November 3, 2009 |
| Labor Thanksgiving Holiday |
Monday, November 23, 2009 |
| Emperor's Birthday |
Wednesday, December 23, 2009 |
| New Year's Day |
Friday, January 1, 2010 |
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